Customer Service Engineer | Philadelphia Employment | Technical Sales Recruiters

Kappa Search Inc. is a technical recruiting firm that focuses on engineering, manufacturing, supply chain and technical sales recruitment and placement. We are currently recruiting for a Customer Service Engineer for the following position.

Position: Customer Service Engineer
Compensation: 60-65k + bonus

Our client is currently recruiting for a customer service engineer who posseses strong technical experience as well as experience interacting with customers. The incumbent will be responsible for the following duties:

  • Proactively call prospects, leads and customers to increase and develop business opportunities.
  • Provide technical support and world class customer service in timely and efficient responses for our customers.
  • Provide support to Design Engineering, Project Management, Product management and Marketing on technical issues.
  • Suggest and provide alternate solutions for continuous improvement

Requirements:

  • Bachelors Degree in Mechanical, Electrical or Industrial Engineering. (Others technical degrees will be considered with relevant work experience).
  • Team oriented, people oriented and a relationship builder.
  • Enthusiastic, confident and mature.
  • Goal oriented, ambitious, extremely motivated.
  • Mentally tough and able to withstand rejection.
  • Excellent written and verbal communication and telephone skills
  • Ability and willingness to relocate for a career in sales or sales management.

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