Machine Tool Recruiters | Field Service Engineers | CNC Field Service

Kappa Search Inc. is a Chicago recruiting firm that specializes in engineering, manufacturing, maintenance and operations recruitment and placement. Our client is an OEM of CNC machining centers. They sell machines to authorized dealers who then move the machines into the market. Service and support of those dealers is the primary function of the U.S. business unit. They are looking to hire 2 CNC field service engineers. These positions will be based out of their Suburban Chicago office. Details as follows:

  • The field service engineers will provide phone support to dealers and end users.
  • The service engineers will travel to assist dealers and/or customers with installations, start-ups, validations, alignments, training and repairs/troubleshooting.
  • Travel can be anywhere in the US, with minimal international travel as well (yearly, if that).
  • The primary working hours are 8:30am-5:30pm Monday through Friday.
  • There are also occasional after hours and/or weekend requirements both in the office or while traveling.
  • Base pay is $50-65K salary.
  • Overtime is paid for additional work performed outside of the primary hours.


  • Must have 3 or more years of CNC service experience including electrical, mechanical and controls (multiple control systems are used)
  • Because of the telephone service nature of the position, excellent communication skills are required
    • Fluency in Spanish is a plus
    • Must be able to pass a background check

 Other comp details:

  • Use company pool car for local travel
  • Expenses are covered by the employee up front and are reimbursed on a short lag (days, not weeks)
  • 10 days paid vacation, 4 days personal PTO
  • BCBS IL health benefits including vision and dental (company pays 100% of premium for employee + family)
  • 401k – 2% match
  • STD/LTD/Life Ins coverage (employee only)